Dr. Anne-Marie Selzler, West Park Healthcare Centre, Toronto, ON

The purpose of this presentation is to increase understanding of the self-efficacy concept and provide guidance on how to enhance self-efficacy to improve patient outcomes within telehealth platforms. This session will begin with a conceptual discussion of self-efficacy and its importance to patient behaviour and clinical outcomes. This will be followed by a description of approaches to enhance self-efficacy and suggestions of how to apply those approaches to interactions with patients. While the focus of the presentation will be on enhancing self-efficacy in telehealth platforms, most of the content will apply to face-to-face interactions with patients. The content of this presentation will draw on theory, previous research, and clinical observation.

Learning Objectives
At the end of this presentation, attendees will be able to:

  • Describe self-efficacy and its importance to patient behaviour and clinical outcomes;
  • Describe the four approaches to enhancing self-efficacy; and
  • Integrate various approaches to enhancing patient self-efficacy within a telehealth platform.