Dr. Anne-Marie Selzler, West Park Healthcare Centre, Toronto, ON
The purpose of this presentation is to increase understanding of the self-efficacy concept and provide guidance on how to enhance self-efficacy to improve patient outcomes within telehealth platforms. This session will begin with a conceptual discussion of self-efficacy and its importance to patient behaviour and clinical outcomes. This will be followed by a description of approaches to enhance self-efficacy and suggestions of how to apply those approaches to interactions with patients. While the focus of the presentation will be on enhancing self-efficacy in telehealth platforms, most of the content will apply to face-to-face interactions with patients. The content of this presentation will draw on theory, previous research, and clinical observation.
At the end of this presentation, attendees will be able to:
- Describe self-efficacy and its importance to patient behaviour and clinical outcomes;
- Describe the four approaches to enhancing self-efficacy; and
- Integrate various approaches to enhancing patient self-efficacy within a telehealth platform.